1.What is the minimum orders quantity?
--Total MOQ:at least 1 piece,we accept different model of musical instruments transport.
--For sample order ,there is no MOQ and one piece is ok.
2.What is your lead time?
-- Normall,if sample product can be handled in 2-3 working days after confirming receive your payments (in stock),if more then 100pcs,normally 7-15 days after confirming receive your payments(not in stock).
--As the availability of production line for new order varies from time to time,please confirm the exact lead time with us before placing the order.
3.Do your company have any other products?
--Of course,there have djembe,guitar pickup,erhu, guitar pedal rack,guitar stand rack,guzheng,Lute,Ukulele ect,please tell me your favorite products,we will give your best price.
4.Do you have a catalogue or price list?
-- Yes,please contact me and we send our catalogue ,and please tell me your favorite products,we will give your best price.
5.Are you a manufacture,trading company or a third party?
--We are a manufacture and trading company and located in shenzhen china,so that we can provide high quality products with favorable price, most important is after-sale service in time,welcome to China and visit our company.
6.What is your quality warranty?
--Experienced Luthiers and woodworkers can assure you professional quality workmanship,howere,we suggest that you check the goods within one week after receiving them,if you find any quality problem,please send pictures as requested and we will be responsible for them.
7.What is your payment terms ?
--100% payment before shipment(in stock),50% deposit before making the product(not in stock), the rest payment to be paid one week before shipment.
8.What is your main products?
--Our main products are muiscal instrument accessories and Chinese traditional instruments,for musical instrument like kalimba,djembe,guitar pickup,chinese traditional instrument including Guzheng,erhu ect.
9.What is the payment methods?
--T/T(Wire Transfer),Western Union,MoneyGram,Alipay,Bank Tranfer,Paypal and in advance,please tell us the payment that you prefer,we will send the send the detailed informations to you.
10.What is the mode of transportation?
--For sample,we ship the sample by express,normally it takes about 6 working days to your door.
--For order product,we will recommend the best mode of transportation(by express or by air or by sea)for you according to your order quantity ,or please tell us the mode of transportation(by express or by air or by sea) you want,we will give you the total price ASAP.
11. How much for the shipment cost ?
--At first,please let us know the mode of transport (by express or by air or by sea),and also please provide us your address or airport or sea port,and your order quantities,we will check the shipment cost for you ASAP.
12.What is your contact information?
--If you have any questions,you can contact me by TradeManager or sending your email to my mailbox,we will reply you ASAP.
13.Can you support free sample?
--For musical instrument accessories ,yes ,we will send you a sample to check the quality if you need ,sample and shipping cost will depends on products you need.
14.How can I pay for the product by website?
--You can click “contact us” or email to us,submit the order,then contact me,I will modify the freight for you.After you pay the charge,I will plan to process and shipping.
15.How can we make an order?
--Please check our online catalogue and let us know the models you are interested in with quantity,we will send you our best quotation based on your quantity.
--After you confirmed the quotation,please effect paymen.
--the order will be in our production plan once after payment arrival,we will inform you when the goods ready for shipping.